Small town feel with world-class security

The town of Billerica relies on intelligent surveillance technology from Axis and Sound Intelligence to keep residents safe and happy in the suburbs

"The cameras definitely give us a good image, and I like the ease of deployment. One thing I do appreciate a lot is the licensing model, where once I buy licenses I don’t need to go renewing support contracts every year. If a camera is six years old, I can still call in and get help. [Axis is] probably one of the best vendors I’ve dealt with as far as support and access to support.” Greg Katz, Lieutenant and Accreditation & Technology Manager, Billerica Police Department.


As a small municipality in the shadow of a big city, the Town of Billerica shares the same concerns as any size municipality would recognize: a need to keep its residents and visitors safe while in a welcoming environment. Even without major incidents, the Billerica Police Department (BPD) needed an upgrade to its analog camera system to register a better picture for more effective and proactive security measures.


The town’s surveillance system continues to grow year-over-year in a variety of locations such as the library, town hall, and recreational areas. Starting from Axis network cameras to integrating physical access Control and sound analytics, officers have an intelligent surveillance solution to keep the peace and improve responses as incidents happen.


BPD has seen many positive developments along the way. It is notably easier for officers to quickly address incidents and retrieve video, as seen when BPD caught troublemakers in the town’s skate park and pulled detailed evidence for the case file. Axis Lightfinder technology on many of the town’s cameras provide clear, color footage at night when loitering and violations tend to occur. The department also found opportunities to better manage the liability of individuals taken into custody with physical access control and Sound Intelligence’s Aggression Detector. With all this success comes more technology explorations for the future, especially around sound analytics, radar technology and network audio speakers.

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