Axis predicts smart retailers will be the winners this Christmas

Luton, 2009-Nov-17
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Axis Communications UK, the global leader in the network video market1 warns retailers to take advantage of latest surveillance techniques during the peak season for shoplifters.

The six weeks from mid-November to the end of December is peak season for shoplifters. Up to 80 per cent of a whole year’s shoplifting takes place in the run up to the festive period and the British Retail Consortium estimates that the total cost of retail crime, including costs for stolen goods, vandalism and measures from CCTV to security guards, is about £2bn a year. And with the knock-on effects of the recession also contributing to a rise in shrinkage, retailers are preparing themselves for bumper shoplifting figures this year.

Busier stores and outlets packed to the rafters with goods make it far easier for shoplifters to
steal, so it is up to retailers to make it as difficult as possible for them to actually get their
hands on the goods. And, with security guards unable to apprehend thieves so easily when
stores are bursting at the seams with customers, retailers are increasingly turning to the latest
surveillance techniques to help the fight against shrinkage.

Former Head of Loss Prevention for HMV, Andrew Martin has recently co-founded Pulp, a
growing chain of fashion stores and has seen first hand how IP-based surveillance solutions
can be used to effectively combat shoplifting:

“Shoplifters are becoming increasingly sophisticated in their methods of removing goods and
at peak shopping times it becomes very difficult to catch a thief. Employee theft is also on the
increase so retailers not only need effective surveillance on the shop floor, but also at till
points and in stock rooms.

“IP-video based surveillance can be integrated with existing security solutions to add an extra
layer of security. For example, EPOS Interworking can help combat ‘Sweet hearting’ as it
allows retailers to measure the average time of a transaction and then any exceptions can
trigger recordings or alert a managers in real-time that an incident is taking place,” explains

Phil Doyle, MD, UK & Ireland, Axis Communications, who has spent much of the past 10
years working with UK retailers in combating shrinkage and delivering improved
Management Information within the store environment, said: “The busier the store
environment, the more likely it is that a shoplifter will try and steal as they know that people
have less time to be vigilant. That’s really where technology can help in terms of exceptions
and behavioural trends.

“The more connected an in-store security team can be with IP-based video, retail tagging,
EPOS Interlocking and even access control, the more likely it is that crime can be reduced.”

During the run-up to Christmas, retailers need to be smart and take advantage of the latest
surveillance techniques so that they can make the most of the increased in numbers in their
stores by selling to them, rather than worrying about unscrupulous employee behaviour or a
rise in shrinkage.

“IP-based surveillance systems are increasingly being deployed as a flexible, lower-cost and
intelligent alternative to legacy standalone products and the benefits of these solutions is
typically seen during peak trading.”

Hitchin based, Axis Communications offers a wide range of network video solutions and
counts well-known brands such as Hugo Boss, IKEA, Lidl and Hughes and Hughes among its
client base in the retail sector.

Notes to editors

1 Axis Communications is the global market leader in the network video market with a market share of network cameras of 33.5%. The world market for network cameras alone is forecast to be worth more than $2.5 Billion by 2012. The network camera market is set to have a CAGR of more than 35 per cent per year over the next three years, according to industry analyst house IMS Research ( in its latest market report entitled ‘The World Market for CCTV and Video Surveillance Equipment 2008 Edition’ published in November 2008.

About Axis Communications

Axis is an IT company offering network video solutions for professional installations. The company is the global market leader in network video, driving the ongoing shift from analog to digital video surveillance. Axis products and solutions focus on security surveillance and remote monitoring, and are based on innovative, open technology platforms. Axis is a Sweden-based company, operating worldwide with offices in more than 20 countries and cooperating with partners in more than 70 countries. Founded in 1984, Axis is listed on the NASDAQ OMX Nordic, under the ticker AXIS. For more information about Axis, please visit our website at

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Phone: +44 (0) 1462 427910 x204, E-mail:

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