Axis helps retailers to clamp down on rogue festive ‘stocking fillers’

Luton, 2012-Dec-10
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Axis Communications, the global market leader in network video, is working with StopLift, a leading point of sale (POS) analytics developer whose technology is used in Tesco, to clamp down on self-checkout theft in stores across the UK.

The busy Christmas shopping period is well underway and stores are packed with shoppers buying gifts and stocking up on festive food and drink. However, with 30% of all shoppers admitting to theft using self-service tills, according to watchmywallet.co.uk, it’s clear that unless retailers take positive steps to monitor and reduce shrinkage, they’re not likely to have a very ‘merry’ Christmas this year.

Atul Rajput, retail specialist at Axis Communications said: “The issue isn’t just limited to self-service checkouts, this is happening right across the store. However, self-checkouts are on the rise and although the cost savings they bring still outweigh the losses, shoplifting from ‘canny’ customers as well as genuine mistakes from others, continue to be a cause for concern for retailers.

“With long queues and frustrated shoppers at checkouts this December, it’s impossible for staff to spot every type of theft as it happens and they will often override the checkout when they are notified of an unpaid item just to keep the queues flowing and the tills ringing.

“It’s hardly surprising that research commissioned by Axis and undertaken by the Centre for Retail Research (CRR), showed that over a third of UK retailers had plans in place to invest in the use of POS video analytic solutions such as StopLift to proactively flag incidents of scan avoidance and help banish the problem.”

StopLift Checkout Vision Systems’ Scan-It-All video analytic technology works with Axis cameras mounted over manned and self-checkouts to detect scan avoidance. The system constantly monitors 100% of the security video and then flags any suspicious transactions. It then reports the incident, logging the cashier or customer and the date and time of the theft.

StopLift’s technology is used in various stores including UK retail giant Tesco, which has already adopted the technology and has installed it in many of its stores in the UK and, to a lesser extent, across Europe. Worldwide, the system has detected more than 600,000 incidents of scan avoidance.

“Our technology has found that shoplifting is as much as five times more likely to happen at a self-checkout,” added Malay Kundu, founder and CEO of StopLift. “Some retailers are even re-examining the return on investment of self-checkouts.”

Kundu explains how footage from the system can also be used as a training aid: “Using the incidents detected from their own stores, retailers are now able to train staff on the signals, indicating when customers are either having problems using the self-checkout, or are exhibiting suspicious behaviour.”

Rajput concluded: “Too often surveillance is seen as the security department’s responsibility and only useful to protect the premises, staff and customers and to help in the fight against theft. However, as the technology evolves, IP surveillance used in conjunction with systems such as StopLift is capable of so much more, offering business intelligence as well as flexibility in the way that footage can be accessed and analysed to give retailers a real competitive advantage.”

For all media enquiries, please contact:
Alex Henshall or Michael Blakeney at Insight Marketing & Communications
Phone: + 44 (0) 1625 500800, E-mail:axis@insightmkt.com

For further information about Axis Communications Northern Europe Region, please contact:
Kristina Tullberg, PR and Communications Specialist, Axis Communications Northern Europe
Phone: + 46 46 272 1800 E-mail:kristina.tullberg@axis.com

About Axis
As the market leader in network video, Axis is leading the way to a smarter, safer, more secure world — driving the shift from analogue to digital video surveillance. Offering network video solutions for professional installations, Axis’ products and solutions are based on an innovative, open technology platform. Axis has over 1,000 dedicated employees in 40 locations around the world and cooperates with partners covering 172 countries. Founded in 1984, Axis is a Sweden-based IT company listed on NASDAQ OMX Stockholm under the ticker AXIS. For more information about Axis, please visit our website www.axis.com.
Follow us on Twitter: @Axis_NEur

About StopLift
To find out more about StopLift Checkout Vision Systems’ Scan-It-All system or to watch real scan avoidance incidents, including self-checkout, tracked by StopLift, visit: www.stoplift.com

About the Centre for Retail Research (CRR)
The Centre for Retail Research carries out independent research in a number of countries into retail security, retail systems, and the impact of change upon the sector. Its largest report, The Global Retail Theft Barometer (GRTB), benchmarks the crime suffered by retailers annually in 42 countries from the U.S. to China. Other recent studies have dealt with internet retailing in ten countries, the impact of the world cup, Christmas spending forecasts, and the carbon reduction label.

The CCTV in Retail survey was commissioned by global market leader in network video, Axis Communications and was run in conjunction with the Centre for Retail Research in Nottingham. It surveyed over 2,200 retailers both large and small from a variety of sectors and attracted over 700 responses from retailers in the UK, Ireland, Denmark, Sweden, Finland and Norway. The statistics in the news release refer to UK respondents only. There were 261 responses from UK retailers encompassing over 20,300 stores. The research was carried out by CRR between June and August 2012 and follows a similar Axis-commissioned survey in 2010.