How to upgrade...

Before you begin

  • Download the upgrade file and save it on your hard disk
  • The video server must be installed on an Ethernet the network using TCP/IP, see user documentation
  • Take notes of your application/layout and other settings before upgrading, since these settings may be lost during upgrade

Important note: 
You must be at the command prompt and in the directory that contains the Upgrade File.
Example: C:\Axis\250s\3_20\

  1. Ensure that active applications (e.g. event-based or continuous video transmission from the Axis Video Server) are disabled before initiating the upgrade.
  2. You must be at the command prompt and in the directory that contains the upgrade file. 
    Example: C:\Axis\250s\3_20>
  3. From the command prompt, open an FTP connection to the unit you wish to upgrade. (Do not use Windows-based FTP-programs for this purpose - use only command line FTP programs)
  4. Log in as root. The default password for the root user is pass, unless this has been changed by the user. You must be logged in as the root user to upgrade the unit.
  5. Change to binary transfer mode by typing bin and press Enter.
  6. Type hash and press Enter (This will allow you to see how the upgrade progresses).
  7. Type the command put XXX.bin flash where XXX.bin is the name of the upgrade file you downloaded (and maybe decompressed) from our site. 
  8. Wait for the flash load to finish, which may take 1-10 minutes. Always wait at least 10 minutes for the flash upgrade to complete.
  9. Your unit will automatically restart using the new firmware. 

Note: Use the command put xxx.bin flash_all to upgrade the product with a complete factory default. This means that all settings will be reset and the product must be re-installed.  Flash_all must be used for upgrading products with firmware versions 2.40 and below. 

Example

C:\Axis\250s\3_20>ftp <ip of camera>
Connected to <ip of camera>.
220 AXIS 250S MPEG-2 Video Server 3.20 <Sept 20 2004> ready.
User (<ip of camera>:(none)): root
331 User name okay, need password.
Password: pass
230 User logged in, proceed.
ftp> bin
200 Command okay.
ftp> hash
Hash mark printing On ftp: (2048 bytes/hash mark) .
ftp> put axis250s.bin flash
200 Command okay.
150-Preparing to flash.
Allocating memory.
150 Opening data connection.
###################################################################
###################################################################
###################################################################
226-Transfer complete. Checksum and HWID verified.
Erasing flash...
Erasing /dev/cflash1...
1% erased
.
.
.

100% erased
Programming /dev/cflash1...
1% written
.
.
.

100% written
Verifying...
Verifying /dev/cflash1.
226 Transfer complete.
ftp: 4194328 bytes sent in 4,91Seconds 854,42Kbytes/sec.
ftp> bye