UPGRADE INSTRUCTIONS ==================== The firmware can be upgraded using Axis Device Manager, HTTP or FTP. NOTE: If in an A1001 controller cluster make sure to upgrade all controllers. Either all at a time using Axis Device Manager or straight after each other using web interface or FTP. The entire cluster always needs to be on the same Firmware! Instructions on how to upgrade Body Worn System firmware are available in the end of the document Axis Device Manager ===================================================== 1. Download and install Axis Device Manager on your computer. 2. Download the upgrade file to a directory that is accessible from your local computer. 3. Run Axis Device Manager. All the Axis devices found on the local subnet (or on subnets with routers that support multicasting) are shown in the list. 4. Select the devices that you want to upgrade with new firmware (you can even select different models) and click the Upgrade icon. Note: A dialog will open if some of the devices can not be configured, e.g. if the devices are not accessible. 5. The Upgrade Firmware dialog shows a list of camera models and, if you expand the list, you can see the current firmware version installed in each device. 6. Click to locate the new firmware versions stored on your hard drive. This needs to be done for each Axis network camera or video server model. 7. Click OK to start upgrading the devices. For more information see help in Axis Device Manager. HTTP ==== NOTE: The procedure to update firmware differs slighty depending on the version of the installed web interface (before and after 7.10.1). For Q1659 the new web interface was introduced in 6.55.1. 1. Download the upgrade file to a directory that is accessible from your local computer. 2. Open the product's start page (e.g. http://192.168.0.90) in a web browser. Upgrade instructions when using the old web interface: 3.1 Click the Setup link and log in as "root" (or any other user with Administrator privileges). You must be logged in as an Administrator to upgrade the unit. 4.1 Click System Options in the menu to the left. 5.1 Click Maintenance. 6.1 Click the Browse button in the Upgrade Server section. Upgrade instructions when using the new web interface: 3.2 Log in as "root" (or any other user with Administrator privileges). 4.2 Click Settings to the right 5.2 Click System-tab 6.2 Click Maintenance Instructions for both versions of the web interface: 7. Select the upgrade file you downloaded (and maybe decompressed) from our site. This file is typically named after the product and Firmware version. 8. Click the Open button. 9. Click the Upgrade button in the Upgrade Server section. 10. Wait for the flash load to complete, which may take 1-10 minutes. The upgrade procedure is in four steps: Step 1, Shut down: Running applications are shut down and active connections are terminated. Step 2, Uploading firmware: The old firmware will be erased and the new firmware will be saved. During this step, the Power LED will blink green/amber. After a while the progress of the upgrade will be displayed in the Web browser. Step 3, Reboot: The system restarts automatically. Step 4, Reconfiguration: The new firmware settings are configured to match the previous settings. The Status LED will be amber during this step. 11. After the upgrade has completed, the unit will automatically initiate the system, during which the Status LED blinks amber. When initiation is complete and the system is ready for use, the Status LED will be green. FTP === NOTE1: Starting with firmware version 7.30.1 and onwards the FTP-server is disabled by default. In order to use the instructions below it first needs to be enabled via the web interface: Settings->System->PlainConfig->Network->NetworkFTP NOTE2: This is not applicable for the AXIS Companion Line cameras 1. You must be at the command prompt and in the directory that contains the upgrade file. Example: C:\Axis\Product\Firmware 2. From the command prompt, open an FTP connection to the unit you wish to upgrade. (Do not use a Windows-based FTP-program to do this, use only command line FTP programs!) 3. Log in as root. You must be logged in as the root user to upgrade the unit. 4. Change to binary transfer mode by typing "bin" and press enter. 5. Type "hash" and press enter. (This will allow you to see how the upgrade progresses) 6. Type the command "put XXX.bin flash" where XXX.bin is the name of the upgrade file you downloaded (and maybe decompressed) from our site. This file is typically named after the product and Firmware version. 7. Wait for the flash load to complete, which may take 1-10 minutes. The upgrade procedure is in four steps: Step 1, Shut down: Running applications are shut down and active connections are terminated. Step 2, Uploading firmware: The old firmware will be erased and the new firmware will be saved. During this step, the Power LED will blink green/amber. After a while the progress of the upgrade will be displayed in the command prompt. Step 3, Reboot: The FTP session terminates and the system restarts automatically. Step 4, Reconfiguration: The new firmware settings are configured to match the previous settings. The Status LED will be amber during this step. 8. After the upgrade has completed, the unit will automatically initiate the system, during which the Status LED blinks amber. When initiation is complete and the system is ready for use, the Status LED will be green. Upgrade Body Worn System ======================== The body worn system can be upgraded by uplading the latest firmware via AXIS Body Worn Manager running on the system controller (W800). If there are multiple system controllers in the body worn system, this should be done on the system controller that you initially created the body worn system on, i.e. not on extension system controllers. Upgrade with AXIS Body Worn Manager ===================================================== 1. Go to axis.com/support/downloads and download AXIS IP Utility. 2. Use the serial number, that you can find on the underside of the system controller, to locate the system controller in IP Utility. In the search result list, double-click your system controller. AXIS Body Worn Manager opens in your browser. 3. For a new body worn system, the lastest firmware should be uploaded during the setup wizard when prompted. For an existing body worn system, go to Settings > Firmware. Select the new system firmware file and click Upload and install. When the upgrade has finished, the system restarts. 4. Firmware on the body worn cameras will be upgraded automatically on docking. All extension system controllers will be upgraded automatically by AXIS Body Worn Manager.