Garantía y autorización de devolución de material (RMA)

Garantía de Axis

Axis ofrece una garantía estándar* de 3 años a partir de la fecha de compra. 

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Garantía de AXIS ampliada

Cobertura adicional de hasta 5 años.

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Soporte técnico, reparación y sustitución

Axis se enorgullece de poder ofrecer un acceso sin problemas y una protección optimizada de las inversiones en videovigilancia.

* Pueden aplicarse algunas excepciones. Los productos están sujetos a la actualización de la garantía, consulte Product Warranty update 2016.

Axis Communications’ recommendations regarding online purchases

To ensure Axis Communications’ customers receive the best product, solutions and support, we highly recommend that Axis Communications’ products be purchased exclusively through resellers who are enrolled in the Axis Communications’ Channel Partner Program (CPP).

CPP members have been vetted by Axis Communications to ensure they can provide a high level of pre- and post-sales support in addition to integration and installation capabilities. Additionally, CPP members have access to the Axis Partner Pages, Training and Certification, Technical Support, Sales Support, RMA services, etc. These benefits provide a robust base for offering customers the best possible solution, experience, and support for Axis products.

A quantity of Axis Communications products sold online through websites and marketplaces are offered by resellers that are not CPP members. Axis Communications cannot ensure that products purchased through these companies are new or manufactured by Axis Communications. Consequently, these products may be altered, used, defective, counterfeit, non-current, or may not be designed for use in your country.

If you are concerned that you are not dealing with a CPP member or would like us to help you get in touch with one, please contact us