How to report a security issue affecting an Axis product

January 15, 2019
As hackers become more sophisticated and technology develops, there is the potential for any connected device to become exposed to hacks. Axis explains what customers and partners should do if they spot a weakness in an Axis Product.

Cybersecurity cannot be the sole responsibility of one individual – everyone within the ecosystem must work together to combat vulnerabilities. This includes the Axis network. Device security is a high priority for Axis, which is why there are teams dedicated to identifying risks and patching up any potential flaw.

However, Axis cannot guarantee that products and services are free from flaws that may be exploited for malicious attacks. Should  a potential threat be spotted, users are asked to please report it straight away via email to, so Axis can start immediate work on finding a solution and rolling it out across the network.

Timely identification of threats is critical to eliminating potential vulnerabilities all users could become exposed to. Axis also welcomes anyone who identifies a threat to use its public PGP key to encrypt sensitive content.

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