What do shoppers really want from the retail experience?

    E-commerce has dramatically changed how people shop, and led retailers to rethink the role of their stores. With change being a constant and continually accelerating, there is truly only one way to learn what shoppers want and expect their shopping experience to be like and that is by asking them directly. Together with retail research […]

      What is your store showing you? Understand it with retail analytics

      Video surveillance has historically been used to monitor for loss prevention, recording footage to later be reviewed. Of course, that is a basic and prevalent function that is still necessary; thorough coverage of your store is crucial. But what if a surveillance solution could do more—to not only prevent losses but increase efficiency and ultimately […]

        Loss prevention ROI: How RC Willey improves interdepartmental cooperation

        With 13 stores and three distribution centers in Utah, Idaho, Nevada, and California, RC Willey is a major name in home furnishings on the west coast selling furniture, appliances, electronics, flooring and mattresses. Founded in 1932 by Rufus Call Willey, a door-to-door salesman selling Hotpoint Brand appliances out of a pickup truck, the company has […]

          Boosting mall performance through analytics

          The way in which people shop has been slowly changing. With the rise in popularity of online shopping, people can get anything they like delivered to their door, so the reasons they attend malls is for the whole experience. More than just shopping,   malls now and in the future are about giving visitors unique experiences, […]

            Panoramic cameras: A practical way to reduce TCO

            There is a current, rising trend for organizations updating their systems to replace multiple fixed cameras with fewer panoramic cameras that cover the same area. This is because they can offer many cost savings without compromising on image quality, meaning the total cost of ownership (TCO) of the devices over the solution’s lifespan is significantly […]

              Retail crime: Network cameras combat the rising risk

              One of the biggest challenges facing retailers today is preventing crime against their business and dealing with the aftermath of an incident. The impact of organised retail crime groups operating within Europe is huge and appears to be on the increase. In the UK alone, we saw the total cost of crime suffered by the retail sector […]