Increasing retail profitability through intelligent loss prevention strategies

    With increased competition from omni-channel and online outlets leading to tightening retailer margins, I have seen a growing pressure on the high-street to combat theft, reduce shrinkage and grow in-store revenues. Shrinkage in retail now amounts to $123.4bn globally – 1.23 per cent of total sales; of which the leading cause is attributed to employee […]

      Retail technology that delivers customer insight

      How can analytics help improve the retail customer experience and ultimately drive sales? What additional customer insight can they provide? How can retailers use this information? And where should they start? These are some of the fundamental questions retailers have when considering analytics to optimize their business. Back to basics The obvious starting point for […]