While dematerialisation of processes is one of the top priorities of banks – with a view to internal efficiency and greater accessibility to services for customers – and an increasing number of customers are using ‘remote’ banking services such as ATMs, internet and mobile banking, there’s an assumption that the physical bank branch will disappear. […]
We often hear people (usually our parents or spouses) tell us we should keep an eye on our spending. Not as often are we told to keep an eye on our cash withdrawals. But apparently, the simple process of getting cash from the ubiquitous ATM is something a lot of us worry about. A recent […]
No one can deny the convenience of the automatic teller machine (ATM). In most cities there seems to be one on every corner, ready to dispense clean crisp bills in an instant as you head out on the town, go shopping or do your Saturday morning errands. In fact, I can’t remember the last time […]
