Studying up on school safety

    Traditional video surveillance is an extremely useful investigative tool – after an incident has occurred. Unfortunately, by then, school property may have already been damaged, valuable supplies and equipment gone missing, or a student or teacher victimized. Today’s video technology – when integrated with video analytics, audio, and access control -better prepares schools to mitigate […]

      Making video surveillance cyber secure in Smart Cities

      Internet of Things (IoT) infrastructures and applications are one of the main priorities of investment for Smart Cities. Local governments are willing to embrace digital transformation to interconnect public and private services to increase innovation and efficiency, enhance safety and security, improve the quality of life, provide credible measures to major city problems and boost […]

        Why the best technical support treats you like a person and not a number

        At one time, it wasn’t unusual for companies to place more value on meeting customer service metrics—such as time on call, first call resolution, adherence to schedule, abandon rates and average speed of answer—than the type of experience customers had when speaking with support specialists. However, those days are quickly vanishing if they haven’t already. […]

          Banking branch transformation: security and openness combined

          While dematerialisation of processes is one of the top priorities of banks – with a view to internal efficiency and greater accessibility to services for customers – and an increasing number of customers are using ‘remote’ banking services such as ATMs, internet and mobile banking, there’s an assumption that the physical bank branch will disappear. […]

            Reducing the costs of video surveillance

            It’s an obvious thing to say, but there isn’t a business anywhere which doesn’t have an interest in reducing costs wherever possible, without negatively impacting performance. When it comes to security, of course, any efforts to control costs must be balanced finely against the potential effect on the organisation’s exposure to risk. Video surveillance – […]