Optimizing the in-store experience for the connected customer

    Data. Increasingly at the heart of every business, the ability to collect, analyze and derive actionable insights from multiple sources of data in real-time can be the difference between winning a customer or seeing them captured by the competition. For retailers, providing an exemplary customer experience both online and offline is critical in attracting new […]

      Why retailers should use network audio

      The retail market has started to appreciate the value that network audio systems can bring to a company, without impacting on their bottom line. These systems are an all-in-one solution for a number of uses, making pre-recorded, live announcements or playing background music. In this post we take a look at some of the benefits […]

        Music’s impact on the retail customer experience

        With high street retailers having to compete with online behemoths like Amazon, it’s critical to create a fantastic in-store customer experience. And to contrast and compete with purely digital shopping experiences, retailers with both an online and physical presence seek to create a seamless experience for customers that crosses from the digital to the physical. […]

          What’s New in Network Audio?

          Growth in the capabilities of network audio technology has the potential to revolutionize the way in which audio is used in many different situations, from customer experience to security. In this post, we look at some of the hot topics in networked audio. Improved customer experience In the increasingly competitive retail space, merchants are looking […]