Shopping as entertainment: retail outlets challenge their digital counterparts

    We attended this year’s EuroCIS, a leading fair for retailers held in Düsseldorf, to see what trends and developments the 12,000 visitors from Europe and abroad are seeing in the area of retail technology. At the show we presented our newest solutions for security and store optimization. But we weren’t only showcasing network cameras in […]

      Music’s impact on the retail customer experience

      With high street retailers having to compete with online behemoths like Amazon, it’s critical to create a fantastic in-store customer experience. And to contrast and compete with purely digital shopping experiences, retailers with both an online and physical presence seek to create a seamless experience for customers that crosses from the digital to the physical. […]

        Using video analytics to charm the reluctant shopper

        I’m not an enthusiastic shopper. I prefer online  shopping; it’s easier, quicker and more comfortable from my sofa. But sometimes I do have to reluctantly venture in-store – so how can I be tempted into the many retail outlets available on the high street? In this post I will explain how retailers can use video […]

          Why supermarket security systems need thermal imaging

          Recent NEXO field tests have found that inventory shrinkage has led to retail companies losing more than 1% of their annual turnover. A combination of employee dishonesty, shoplifting, vendor fraud and administrative errors have resulted in store managers losing large amounts of revenue on a daily basis. The lost revenue isn’t just felt by retailers […]

            Bergendahls Food enhances the customer experience with network video

            In addition to its established use in security, the addition of analytics has seen retailers use video as a key strategic tool in enhancing the in-store customer experience. The enhanced capability of network cameras and other connected devices allows retailer to optimize stores, including improvements to the customer journey, and more effective displays, announcements and […]