Loss prevention ROI: How RC Willey improves interdepartmental cooperation

    With 13 stores and three distribution centers in Utah, Idaho, Nevada, and California, RC Willey is a major name in home furnishings on the west coast selling furniture, appliances, electronics, flooring and mattresses. Founded in 1932 by Rufus Call Willey, a door-to-door salesman selling Hotpoint Brand appliances out of a pickup truck, the company has […]

      Enhancing the retail bank customer experience with audio

      In today’s ever-changing environment many businesses find themselves having to work increasingly hard to stay relevant and competitive. Unlike online businesses that focus on providing an intuitive and easy online experience, traditional businesses must focus on the brick and mortar experience. Financial institutions are not exempt from creating an improved or enhanced customer experience as […]

        Retail safety & security: Using surveillance beyond loss prevention and customer service

        We’ve spoken about how surveillance can be used for loss prevention, customer experience and operational efficiency in retail, but have you considered how it can be applied to safety and security in the new retail environment? The face of bricks and mortar retail is changing. There are now less people on the ground and more […]

          Boosting mall performance through analytics

          The way in which people shop has been slowly changing. With the rise in popularity of online shopping, people can get anything they like delivered to their door, so the reasons they attend malls is for the whole experience. More than just shopping,   malls now and in the future are about giving visitors unique experiences, […]

            Retail crime: Network cameras combat the rising risk

            One of the biggest challenges facing retailers today is preventing crime against their business and dealing with the aftermath of an incident. The impact of organised retail crime groups operating within Europe is huge and appears to be on the increase. In the UK alone, we saw the total cost of crime suffered by the retail sector […]

              Changing our shopping habits with network video

                In the digital age shopping habits are more influenced by the retail experience than ever before. If brick and mortar retailers want to be successful, their stores will have to become more engaging and digitally enabled. Technology is not only changing the way people shop, it’s also changing the way retailers run their businesses. […]