Managers and owners of shops are incredibly busy people, with multiple tasks to manage: making customers happy, keeping shelves stocked with products, managing staff, reducing and preventing loss…the list is almost endless. While in many stores video surveillance is in place, its ongoing management might not be a priority. And this can be costly when […]
We’ve spoken about how surveillance can be used for loss prevention, customer experience and operational efficiency in retail, but have you considered how it can be applied to safety and security in the new retail environment? The face of bricks and mortar retail is changing. There are now less people on the ground and more […]
With online and mobile shopping becoming ever more popular, brick and mortar stores find themselves under increasing pressure to attract and retain customers. Whether a customer will return is often down to the shopping experience he has had. Not finding the products they are looking for, having to wait to be served by a shop […]
For a retail operation of any kind, one of the most important considerations is enhancing and optimizing the customer experience. From the moment a potential customer steps in a store, to the point where they exit, smart retailers know that every detail counts in making customers happy and encouraging them to do business in a […]
