4 problems with security you didn’t know you had, and how you can solve them

One way of thinking about your overall security system is as a chain. Each individual link should be strong in its own right, but when they’re all attached, it’s even stronger. However, any chain is only as strong as its weakest link, so if one small part of your security system isn’t working as it should, it makes the whole thing weaker as a result.

The four common problems below are important links in this chain. If one is weak, or left unaddressed, your security system could be weaker than you think. However, if you take the time to ensure you don’t have these issues, your system will be more secure than ever.

1. System operations

Human error can be an issue when it comes to security systems. This might be someone accidentally altering network settings which can lead to some network cameras being blocked, to another person accidentally changing the recording settings resulting in missing evidence. The purpose of a security system is to effectively protect your premises, but it can only be effective if everyone knows their roles in its continued operation.

How do I fix it?

It all comes down to training. It is key to define the roles and responsibilities that each individual has to enable the system to work effectively. From there, administration rights, setting workflows and procedures for staff to follow is a good idea, as well as regular updates.

As modern security systems consist of many different parts, everyone involved needs to know how each part is supposed to work, and when. For example, if you have automated alerts set up, do your staff know what to do in response? Are they able to act on the information provided? With effective training, you can ensure that your staff have the capability to act accordingly.

Fundamentally, if everyone knows how to operate the system, and buys into the importance of it, the chance of human error is significantly lower.

2. Layout and performance

Most business owners have full focus on their day-to day work, and typically these environments are characterized by high clock speed, a lot of activity and rapid changes.

Maybe you’ve rearranged your premises since you last checked your surveillance and security system, or maybe one camera isn’t working as it should and hasn’t been replaced yet. Another one might have been re-directed or tampered with. Whatever the reason, this can lead to issues which could result in missing video evidence when you need it most.

This problem is much more likely to be a concern if you are an occasional user, and only access the system when required.

How do I fix it?

The important thing here is to try and keep your security up to date and assess its effectiveness. These assessments should highlight if there’s a need to add more cameras, change positions of existing ones, or even implement further security measures such as access control, audio or analytics.

You should regularly check your system for errors by checking system alarms and notifications, and some systems can provide remote health monitoring. If you feel you need assistance with maintenance, many integrators and security system providers will offer this as a service, so you can make sure your system is up to date and always performing as it should.

3. Cybersecurity

The physical security of your premises is extremely important, but network security is an equally vital part of keeping your business safe. With the physical side of things, it’s much easier to see weak points and fix them, such as a gate that doesn’t lock. When it comes to your connected devices, though, it can be more difficult to keep track.

Now with the Internet of Things and connected devices, it’s likely that there are more devices on your network than ever before. In terms of embracing the future, and streamlining your business, that’s great news. However, it only takes one device with weak network security to make your entire system vulnerable to attack.

The device connected to the network is just one component of cyber security. Issues can also arise from incorrect setup of login rights, or insufficient password protections and procedures.

How do I fix it?

There are a number of ways you can ensure the ongoing security of your network. Firstly, make sure you only add devices which known to have high levels of security. When you’re buying devices, they should come from a trusted manufacturer with extensive information about how they are well-protected against malicious attacks.

You also need to have the right procedures in place for setting up logins and passwords. In terms of logins, ensure that the right people have the right network access. When it comes to password protection, it’s worth setting a minimum standard of complexity which can help prevent unwanted access.

If you feel you need a little help or guidance with increasing your cybersecurity, Axis has a hardening guide which addresses the entire process of making your system less vulnerable to attack, which you can find .

To ensure your devices stay secure, firmware and software should always be kept up to date, and you should always use the latest version of your virus protection.

4. Usability

With any system, ease of use is often overlooked. The importance of this can’t be underestimated, especially when it comes to a security and surveillance systems. You could have the most advanced system, but is it really worth having if you can’t make use of the available features?

When the situation arises where you have to interact with the system, which can sometimes be stressful or needed urgently, it needs to be simple and logical to operate. You must ensure that you have the right features for effective live viewing, fast investigation and a system which facilitates a simple final export of evidence for the authorities.

This will help conclude any incident, quickly and with the minimum of additional pressure.

How do I fix it?

The system you choose should be intuitive above all else. This will enable you to find what you need, when you need it, without having to find the instruction manual.

If you’re investing in a new system, or thinking about upgrading your existing one, then the most important thing you can do is try a few systems, and see which works best for you. If you can carry out a system test, it’s important to look at a few different scenarios. Is it easy to set up event-based triggers? How simple is it to bookmark points of interest? Is the process of finding specific video and exporting it straightforward?

There are products available designed specifically for ease of use, like AXIS Camera Station, so it’s just a case of finding the right fit for you and your business. It’s also worth considering how easy it is to get support if you do need help.

Summary

These are just a few of the more common issues that aren’t given the attention they deserve, but as you can see, all of them have simple solutions. If none of these problems exist for you, that’s great news! But if they do, by following the guidance above you’ll be well on your way to securing your premises in a reliable manner.

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