Troubleshooting Axis cameras

Understanding camera LEDs

When troubleshooting an Axis network camera, the camera LEDs can be a very useful source of information. Different models have different LED setups, but here we’ll use the AXIS P1365 as an example.

This model has three LEDs: one for status, one for power and one for network. Each LED can show different colors.

The status LED

A steady green light means normal operation

A steady amber light is shown during startup, during a reset to factory defaults or when restoring settings

A slowly flashing red light indicates a failed firmware upgrade

Figure 1: Steady green means normal operation. Steady amber is shown during startup, during a reset to factory defaults or when restoring settings. A slow red flash indicates a failed firmware upgrade. 

The power LED

A steady green light means normal operation

The light flashes green/amber during a firmware upgrade

Figure 2: Steady green means normal operation. Flashing green/amber for a firmware upgrade.

The network LED

Steady green when connected at 100Mb/s. Flashes on network activity

Steady amber when connected at 10Mb/s. Flashes on network activity

Unlit when there is no network connection

Figure 3: Steady green when connected at 100 Mb/s. Flashes on network activity. Steady amber when connected at 10 Mb/s. Flashes on network activity. Unlit when there is no network connection.

Check hardware and connection