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10

End user training


End user training is one of the most important final tasks for the completion of an installation.

This step is required, not only to introduce users to new equipment but also to consolidate new processes and procedures which may have been introduced by the installation.

Training not only benefits the user, it benefits the integrator by reducing post-installation questions. It also allows end users to make much better decisions and use of the installed system.

The end user training will require documentation from the equipment manufacturer as well as integration technicians. All aspects of the system will need to be taught to the users. Various user groups might also require different training levels, from simple PTZ camera control and configuration to VMS recording and playback.



Figure 18. Training not only benefits the user, it benefits the integrator by reducing post-installation questions.




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