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AXIS Media Control - FAQ
AXIS Media Control components shown as not installed
Question:
After installing Windows Security Update (KB 896688) one of
the following issues appear when installing/running AXIS
Media Control components:
- Audio Component is shown as not installed when
viewing Motion JPEG, audio controls and audio are missing.
The following message appears:
AudioComponent which enables streaming audio in
Microsoft Internet Explorer, has not been installed or could
not be registered on this computer. To install or upgrade
the AudioComponent , you must have Administration rights on
this computer and you must answer Yes when asked if you wish
to allow the installation. AXIS 211A* can also be configured
to show still images.
- MPEG-4 streaming is working but MPEG-4 components
are shown as not installed. The following message appears:
MPEG-4 Decoder, which enables streaming video in
Microsoft Internet Explorer, has not been installed or could
not be registered on this computer. To install or upgrade
the MPEG-4 Decoder, you must have Administration rights on
this computer and you must answer Yes when asked if you wish
to allow the installation. AXIS 211A* can also be configured
to show still images.
MPEG RTP Reader which enables streaming video in Microsoft
Internet Explorer, has not been installed or could not be
registered on this computer. To install or upgrade the MPEG
RTP Reader , you must have Administration rights on this
computer and you must answer Yes when asked if you wish to
allow the installation. AXIS 211A* can also be configured to
show still images.
Image Notify Component which enables streaming video in
Microsoft Internet Explorer, has not been installed or could
not be registered on this computer. To install or upgrade
the Image Notify Component, you must have Administration
rights on this computer and you must answer Yes
when asked if you wish to allow the installation. AXIS 211A*
can also be configured to show still images.
AudioComponent which enables streaming audio in
Microsoft Internet Explorer, has not been installed or could
not be registered on this computer. To install or upgrade
the AudioComponent , you must have Administration
rights on this computer and you must answer Yes
when asked if you wish to allow the installation. AXIS 211A*
can also be configured to show still images.
- MPEG-2 streaming is working but components are
shown as not installed. The following message appears:
The HTTP_src_filter that enables streaming video in
Microsoft Internet Explorer, could not be registered on this
computer. To install AXIS Media Control, you must have
administration rights on this computer and you must answer
Yes when asked if you wish to allow the installation. The
product can also be configured to show still images.
The RTP_src_filter that enables streaming video in Microsoft
Internet Explorer, could not be registered on this computer.
To install AXIS Media Control, you must have administration
rights on this computer and you must answer Yes when asked
if you wish to allow the installation. The product can also
be configured to show still images.
The MPEG2_decoder that enables streaming video in Microsoft
Internet Explorer, could not be registered on this computer.
To install AXIS Media Control, you must have administration
rights on this computer and you must answer Yes when asked
if you wish to allow the installation. The product can also
be configured to show still images.
The MPEG2_audiotransform that enables streaming video in
Microsoft Internet Explorer, could not be registered on this
computer. To install AXIS Media Control, you must have
administration rights on this computer and you must answer
Yes when asked if you wish to allow the installation. The
product can also be configured to show still images.
The Overlay that enables streaming video in Microsoft
Internet Explorer, could not be registered on this computer.
To install AXIS Media Control, you must have administration
rights on this computer and you must answer Yes when asked
if you wish to allow the installation. The product can also
be configured to show still images.
The TimeShifter that enables streaming video in Microsoft
Internet Explorer, could not be registered on this computer.
To install AXIS Media Control, you must have administration
rights on this computer and you must answer Yes when asked
if you wish to allow the installation. The product can also
be configured to show still images.
The image_notify that enables streaming video in Microsoft
Internet Explorer, could not be registered on this computer.
To install AXIS Media Control, you must have administration
rights on this computer and you must answer Yes when asked
if you wish to allow the installation. The product can also
be configured to show still images.
How do I avoid displayed installation tags?
Answer:
To avoid the displayed installation tags, some
modifications in the Internet Explorer Security settings
have to be made.
- You can add your Axis device as a trusted site:
Open Tools > Internet Options > Security > Trusted Sites
Press "Sites..." button
Add the Axis device's IP-address (wildcards can be used to
add subnets). (This is called a "trusted device" in the text
below )
Note!
When running AMC against a trusted device the components
will be installed and used correctly. This is true even if
you connect to a non-trusted device, as long as the first
connection was made to a trusted one.
However, if you restart Internet Explorer and first run
against a non-trusted, non-local Axis device the error will
occur even when you direct your browser against a trusted
device.
So, add all Axis devices URLs you normally access to the
trusted sites list.
or
¨
- You can add your Axis device as a local site:
Open Tools >Internet Options > Security > Local Intranet >
Sites
Press "Advanced..." and add camera's IP as a local site
(wildcards can be used to add subnets, for example
10.93.*.*).
or
- If you are using a proxy you can bypass proxy for
specified local addresses under Tools>Internet
Options>Connections>LAN Settings>Bypass Proxy for local
addresses (specify those under Advanced)
After changes restart the Internet Explorer and check the
results.
*This FAQ applies to AXIS 207/207W/210/210A/211/211A/212
PTZ/213 PTZ/214
PTZ/216FD/221/225FD/231D(+)/232D(+)/241S(Blade)/241Q(Blade)/241SA(Blade)/241QA(Blade)/242S
IV.
MPEG-2 part applies to the MPEG-2 products, AXIS 230 and
AXIS 250S.
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