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Serial Number
Each Axis product has a unique serial number that can be
used in the installation process or for identification of
individual devices in large installations.
Serial numbers for Axis network video, print and document
servers generally start with 00408C followed by 6 unique characters.
The serial number is identical to the product's hardware
address (MAC address) and can be written in the format
00408c1a2b3c or 00:40:8c:1a:2b:3c. The
serial number can be retrieved as follows:
How to find the Serial Number
(S/N):
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Where?
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How do I find it?
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Axis Network Video
Products
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On the hardware
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See the printed label on the Axis network video product
(the label may be hidden if the Axis device is installed)
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Internal Web pages (GUI)
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In the network video product's internal web pages, go to:
Setup / System Options / Support / System Overview
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In the network video product's internal web pages, go to:
Setup / System Options / Support / Logs & Reports / Information /
Server Report
The server report contains important information about the
Axis network video product, firmware version and a list of the current
parameter settings.
A valid server report is required when requesting assistance
from Axis support.
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Axis Print Servers
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On the hardware
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See the printed label on the Axis print server
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Internal Web pages (GUI)
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In the internal web pages, go to:
Admin / This Print Server
See Serial Number
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In the internal web pages, go to:
Admin / Support
Select Server Report
The server report contains important information about the
Axis server, firmware version and a list of the current
parameter settings.
A valid server report is required when requesting assistance
from Axis support.
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Axis Document
Servers
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On the hardware
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See the printed label on the Axis document server
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Internal Web pages (GUI)
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In the internal web pages, go to:
admin / This AXIS 70x
See Hardware Address (identical to the serial
number)
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In the internal web pages, go to:
admin / Support
Select Server Report and see Hardware Address
(identical to the serial number)
The server report contains important information about the
Axis server, firmware version and a list of the current
parameter settings.
A valid server report is required when requesting assistance
from Axis support.
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Note:
For future reference, take a note of the serial number of each
Axis network product installed.
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