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ID FAQ116335

What can be done when having problems registering the AXIS Camera Station License?

  1. If initial registration from inside AXIS Camera Station fails, registration can also be done from the AXIS Camera Station activation page.
  2. If initial installation and registration was successful but software / PC needs to be reinstalled at a later stage (e.g. changed or new hardware), contact Axis Technical Support to deactivate registration. Include information on the original license key and the company and name of the person it was registered to. Allow 48 hours for this request to be processed. Meanwhile you can run the software with full functionality by selecting 'Grace Period' in the license dialog after starting AXIS Camera Station the first time.
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