- How much bandwidth does AXIS Camera Companion need?
AXIS Camera Companion records video locally in each camera on an SD-card, which means that during recording operation the bandwidth consumption is zero – no ...
- Does AXIS Camera Companion have audio support?
Yes, AXIS Camera Companion supports one-way audio.
Please note firmware version 5.40.9.2 or higher is required. ...
- Can I have a live view from AXIS Camera Companion on my entrance monitor?
Yes, if the monitor is connected to a PC you can use the AXIS Camera Companion client and display the video stream from the cameras ...
- Can I view and record video in MJPEG format?
No, AXIS Camera Companion is taking advantage of the latest H.264 technology in order to save bandwidth and storage space. ...
- Can I configure AXIS Camera Companion to record video from a camera on both SD cards and NAS/Network Share at the same time?
No, you must select one or the other. ...
- How reliable are SD cards?
Card memories have limited write cycles. The lifespan may vary between brands and different applications (access patterns).
Using the AXIS Camera Companion default settings the ...
- Will there be a Mac or Linux client?
Currently there are no plans for a Linux version. EyeSpyFX is planning to release an AXIS Camera Companion client for Mac during 2013. Please contact ...
- My camera show status ”Internal connection error” in AXIS Camera Companion, what´s wrong?
When running AXIS Camera Companion on a Windows 7 or Vista system the error ”Internal connection error” can sometimes be seen. This is caused by ...
- I don't have a NAS or SD card. Can I record to a Windows network share?
Yes, you can configure AXIS Camera Companion to record to a Windows Network Share the same way as a NAS. ...
- I get the error message "Missing decoders" in AXIS Camera Companion.
The likely cause is that audio has been manually enabled in the camera and an audio codec other than AAC has been configured.
To solve ...
- Can I use the SD card reader on my Windows computer to access recordings on the SD card?
The SD card is formatted to use the ext4 file system when the camera is added to AXIS Camera Companion. By default Windows cannot read ...
- Why can't I add my product to AXIS Camera Companion?
AXIS Camera Companion (ACC) is only compatible with Axis products running a firmware 5.40 or later. Please check if your product has the latest firmware ...
- I want my cameras in different order in Split view. How?
From the Live view window, click Split view, right-click in the different sections of the view and select camera. ...
- My video streaming is very slow/sluggish when viewing Live view or recordings over the internet. What can I do?
There are a few things to try: click on Configuration > Customize > Disable video thumbnails for live view and recordings. This will increase the ...
- My customer says that a DVR is also a digital system ("Digital Video Recorder") so there is no need for AXIS Camera Companion.
A DVR does compress video digitally when storing (and often compresses it quite heavily), but the system is not digital - the cameras are still ...
- What type of SD card should I use with my Axis product?
Axis network video products with firmware 5.40 or higher support recording video to SD cards.SD/SDHC/SDXC cards up to 64 GB are supported.As SD card manufacturers ...
- NAS Hardware recommendation
The following are NAS (Network Attach Storage) Hardware recommendation that can support up to 16 camera
Note:
Using higher recording settings than AXIS Camera Companion default ...
- Why has my AXIS 233D lost a major portion of its digital zoom capability? It seems that digital zoom is limited to 1.8x (63x total)
This is a limitation. If you want to have maximum digital zoom, please do not enable Stabilization on Video & Image > Advanced > Camera. ...
- Why does my camera switch to black & white mode in low light conditions? Can I turn this functionality off?
In general, the camera is switching to black&white in low light conditions to preserve the image quality as much as possible (less noise, etc.) at the ...
- How do I stop 'RUNDLL'/'Error 1904' errors when I launch my camera/video encoder using Internet Explorer with Windows 2000?
Follow the steps below:
Please download and install the latest AMC .msi package at AXIS Media Control.
Install DirectX 9.0c and its latest updates from ...
- I have setup my camera to synchronize time with an NTP server and the time under Date&Time settings is correct but not the time in the Live View text overlay. What can I do?
Restart the camera and the time will be correct in the Live View as well.
The recommended way to set up the time on this ...
- How do I configure the Axis video (firmware 2.xx/3.xx) products time according to the Energy Policy Act of 2005?
Configure the time adjustment through the product's web interface:
1. Set the time, the time zone and enable adjustment for DST in the Date and Time ...
- Why can I not upload images to an external FTP server over the Internet?
The gateway and routers may not support this.
Background:
A parameter called tcp ECN (Explicit Congestion Notification) has been added in the 4.40 firmware version. This is ...
- Why does the ARP/PING method of setting the IP address not work from a Windows Vista machine?
This issue is specific to Windows Vista and the ARP/PING.
When pinging an IP address to ensure that it’s free and it times out Windows Vista will ...
- My camera is setup to record to the SD card but there are no recordings available in the list of recordings, why?
In the camera setup pages, go to System option > Storage overview and make sure the SD card is mounted properly and check the SD ...
