AXIS 5500 and AXIS 5550 Q&As

Q: Is the user interface and user documentation available in different languages?
A: Yes. English, French, German, Italian and Spanish

Q: Which printers does the print server support?
A: All common printer models from all major printer manufacturers, including Brother, Canon, Epson, HP, IBM, Kyocera, Lexmark, Minolta, NEC, OKI, TEC and Xerox

Q: Which protocols does the print server support?
A: AXIS 5500 and AXIS 5550 are multi-protocol print servers and supports all common protocols.

Q: Which operating systems does the print server support?
A:  AXIS 5500 and AXIS 5550 are multi operating system print servers and supports all common operating systems.

Q: Does the print server support USB 2.0 printers?
A: Yes, printers following the USB 2.0 specification are backwards compatible with the AXIS 5500, AXIS 5550 and AXIS OfficeBasic USB. This has been verified for common USB 2.0 printers.

Q: How fast is the USB communication?
A: The print server communicates according to the USB 1.1 standard, i.e. 12Mbps. 

Q: How long is the warranty for my print server?
A: AXIS 5500 and AXIS 5550 have a three-year warranty with the option to increase to five years by registering the product on the Axis Web site. This does not apply to US, where the warranty is one year with the option to buy two more years.

Q: What length of USB cable can be used?
A: Up to 5m. 

Q: Is a USB cable included?
A: Yes, since many printers are supplied without a cable.

Q: Can a USB and a parallel printer be connected at the same time? 
A: Yes the AXIS 5550 is a dual port print server and both a USB and a parallel printer can be connected simultaneously.

Q: Which printer drivers do I need to be able to print over USB?
A: Standard drivers from the printer manufacturer.

Q: Can I manage my USB print server in the same way as my parallel print server?
A: Yes.

Q: Are job statistics available?
A: Yes, statistics can be found in the print server web pages and in AXIS ThinWizard.

Q: Why HTTPS?
A: To increase the security of the print server 

Q: Is HTTPS a standardized solution?
A: Yes. It is commonly used to secure communication over the internet such as internet banking and corporate intranets.

Q: Which browsers are supported?
A: Netscape 4.7x and above. MS IE 4.x and above. Mozilla 1.1 and above.

Q: Where is the certificate stored?
A: In the print server.

Q: What type of certificate can be used for HTTPS?
A: Self-signed certificates generated in the print server or imported certificates signed by a Certificate Authority (CA).

Q: What key length applies for the certificates?
A: 128 bits.

Q: How do I attach the mounting clip?
A: Use the adhesive tape on the clip and attach it to the center mark of the label. Select a suitable position and attach the second part of the clip with the adhesive tape on the clip, or use a screw. Extra mounting clips can be ordered as accessories (Accessory number 20119)

Q: Where can I buy this print server?
A: Axis Communications works with local resellers and system integrators worldwide. On the Axis Web site you can find a dealer near you.